Frequently asked questions

The combined group will be known as LSEG (London Stock Exchange Group). 

We are a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. With our reliable expertise, global scale, and foundational financial and transaction services — data, analytics, risk, collateral and processing solutions, capital formation and trade execution — we empower the sustainable growth and stability of our customers and their communities.

Around 18 months ago we began the process of combining LSEG with Refinitiv. The legal work has now been completed and signed off and today marks our first day as a combined business. 

We have worked hard to ensure that you are not impacted at all; you will talk to the same people and administration will stay the same. Account coverage, service, help desks and email will all work as it did previously. In other ways, much has and will change. We are working hard to bring together our capabilities, so we are able to offer our customers an even greater breadth and depth of data and analytics workflow and market infrastructure, and through integrated and interoperable platforms. 

Our combined organisation places us in a strong position to better serve our customers and drive future growth for our business and our shareholders. By combining our businesses, we are better able to create essential partnerships with customers, reach more diverse markets and be well positioned for future growth. 

The transaction creates a global financial markets infrastructure leader of the future. 

1.  It strengthens LSEG’s global footprint and accelerate our successful growth strategy across multiple key financial centres and jurisdictions, including in North America (the world’s largest financial market), Asia and fast-growing emerging markets
   
2.  It significantly enhances our customer proposition in data and analytics, utilising the Combined Business’ intellectual property to offer innovative new services
3.  It complements LSEG’s existing multi-asset class growth strategy to create a global multi-asset class capital markets business with the addition of high-growth foreign exchange and fixed income venues; and
4.  It deepens and expands LSEG’s and Refinitiv’s shared open access philosophy and customer partnership.

Customers will have access to an expanded and richer suite of capabilities across multiple asset classes and in support of front, middle and back office workflows. You will see our extended global reach, enhanced data sets and distribution, and execution venues in the two largest traded asset classes: FX and fixed income. 

Look at all the ways we now help our customers. 

1.  Providing the data analytics and tools to make decisions
   
2.  Operating the execution venues to access liquidity, raise capital and discover pricing
3.  Helping manage customers’ risk and optimise financial resources through our post-trade services.

Overall, in terms of customer benefits, we offer:

1.  A more integrated experience, bringing so much of what our customers need and value under one brand and increasingly under a unified service and technology experience
2.  More tailored support through deeper partnerships
3.  A larger global footprint, with local presence in more markets, supporting access to more business opportunities.

We’ll continue to support customers across the markets and communities you serve but we’ll be able to do that in a broader way to add value for you. Our commitment to partnership will open up new opportunities for our customers as we serve you and our markets more effectively as one organisation.