Guest speakers:
-Mr. Dhruv Chawla - Partner Risk Consulting, PWC
-Mr Michael Meadon - Prop. Sales Director, Customer & Third Party Risk Solutions - Asia Pacific, Refinitiv
-Ms. Sucharita Mukherjee - Co-Founder & CEO Kaleidofin Private Limited
- Mr. Sunilkumar KN - Chief Compliance Officer, Federal Bank


Driving growth by bridging the gap between compliance and customer experience

Duration: 1 hour

India Fintech Forum along with Refinitiv hosted an online session on "Sustaining the fintech revolution: Driving growth by bridging the gap between compliance and customer experience."

How are fintechs poised to meet evolving regulatory obligations around customer onboarding? Is there a growing concern on cost implications and customer experience arising out of new compliance mandates? How important is the role of data and technology in helping fintechs detect money laundering and financial crime risk, and staying compliant with regulation? What are the new risks and challenges associated with digital onboarding methods? How are regulators dealing with issues related to customer data protection and privacy? How are digital ids improving the quality of KYC processes, fraud management, and protection of customer data against cyber threats? How can fintechs, compliance data and technology providers and regulators work together to create an ecosystem that can start building compliance processes that are future-ready?