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Digital identity verification, powered by World-Check

Refinitiv Qual-ID

A powerful combination of digital identity verification, document proofing, and risk screening via API technology.

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How do you know your customer if you don’t know your customer?

Secure, efficient, and accurate, Refinitiv Qual-ID is your digital identity verification and risk screening solution.

Leveraging our market-leading World-Check Risk Intelligence data, Qual-ID helps uncover any financial crime-related risk alongside a powerful identity network. Verify identification from trusted sources, proof legal documents, and screen for regulatory and financial risk – all in one transaction, via one API.

A seamless digital experience

Built specifically for financial service institutions, Qual-ID is a global solution.

  • Establish relationships with consumers and improve customer experience
  • Deliver more efficient and secure onboarding
  • Lower costs and enhance compliance.

How Refinitiv Qual-ID works

A comprehensive four-step approach

Refinitiv Qual-ID can be used to verify and prove the identity of new customers applying for retail bank accounts, loans, credit cards, or other retail products. The solution can also be used to quickly and securely onboard high-net-worth individuals in institutional and wealth management.

Document proofing

Animated blue elements over the top of documents

Confirms that an identity document is legitimate. A facial comparison element adds additional assurance. Both automated and manual mechanisms are available to increase effectiveness. Optical character recognition (OCR) is also available to help improve the customer experience by extracting information and pre-populating other steps in the customer journey.

Passive liveness & facial matching

Animated facial scanner

Confirms the providence of the individual with the document provided for authentication. The liveness element adds an additional level of security by ensuring there is a real person engaged in the verification checks.

Identity verification

With coverage of over 35 countries, this solution verifies that a person actually exists and, further, that they are who they say they are by comparing attributes provided with information obtained from independent, trusted sources.

Risk screening

Animated microscope revealing data points

Identifies any potential risk to help you make informed decisions with our market-leading risk intelligence data - delivered via the World-Check One Zero Footprint API. This comprehensive and unique solution helps you onboard more customers, reduce fraud and abandonment rates, and screen for financial crime.

Features & benefits

What you get with Refinitiv Qual-ID

Easy integration

A single API ensures ease of integration, a seamless user experience, and just one contract with Refinitiv.

A trusted brand and sources

We are a long-established provider of risk information, with proven depth, breadth, and scale within our customer base.

Security and reliability

With full audit trail and reporting, Qual-ID offers peace of mind and added confidence for both you and your customers.

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Call your local sales team

All countries (toll free): +1 800 427 7570
Brazil: +55 11 47009629
Argentina: +54 11 53546700
Chile: +56 2 24838932
Mexico: +52 55 80005740
Colombia: +57 1 4419404

Europe, Middle East, Africa
Europe: +442045302020
Africa: +27 11 775 3188
Russia and CIS: +7 495 775 1200
Middle East & North Africa: 800035704182

Asia Pacific (Sub-Regional)
Australia & Pacific Islands:
+612 8066 2494 
China mainland: +86 10 6627 1095
Hong Kong & Macau: +852 3077 5499
India, Bangladesh, Nepal, Maldives & Sri Lanka:
+91 22 6180 7525
Indonesia: +622150960350
Japan: +813 6743 6515
Korea: +822 3478 4303
Malaysia & Brunei: +603 7 724 0502
New Zealand: +64 9913 6203
Philippines: 180 089 094 050 (Globe) or
180 014 410 639 (PLDT)
Singapore and all non-listed ASEAN Countries:
+65 6415 5484
Taiwan: +886 2 7734 4677
Thailand & Laos: +662 844 9576


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