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March 01, 2019

Refinitiv invoice submission updates (supplier support information)

Refinitiv continues to work through the changes associated with our separation from Thomson Reuters. Many of our new legal entities are starting to go into effect, while other countries will be finalized over the coming months. We recommend that you bookmark this website and check-in frequently for important updates and associated instructions regarding Purchase Orders and Invoicing.

If your country is not listed here, you will be required to submit a non-Ariba invoice. To avoid delay to the payment of your invoice, please ensure you follow the instructions on 'How to submit non Ariba Invoices' closely. If the non-Ariba invoice submission does not comply with the requirements listed below, our Accounts Payable team will return the invoice to the supplier for revision. If your country is on the list, you will be required to send your invoice to us via Ariba. Training and user guides to assist you are located here.

Please follow the Refinitiv Invoice Submission Details link, to access the Thomson Reuters’ entity names and the associated Refinitiv updated entity names and the revised invoice processing locations. We ask that you immediately make the required updates in your accounting and invoicing systems to ensure we will be able to continue to pay your invoices without interruption. Failure to do so may result in invoices being rejected or delayed, affecting the timeliness of payments.

We have included each entity’s Preferred Invoice Submission Method in the link to the right. We are committed to receiving invoices in a way that is convenient for you. However, we do ask that you submit your invoices according to the preference expressed in the link. This will help us pay your invoices in the shortest amount of time possible.