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新型コロナウイルス (COVID-19) 感染拡大抑止対応のお知らせ

Notification of precautions against the Coronavirus (COVID-19) outbreak




リフィニティブ・ジャパン株式会社(東京都港区、代表取締役社長:富田秀夫)では、日本政府からの方針をもとに (日本語 / 英語) 、お客様、弊社社員の健康と安全を確保するために、以下の対応を実施しております。

(2020年5月25日更新)    対応内容を一部更新しました。
(2020年4月23日更新)    対応内容を一部更新しました。
(2020年4月7日更新)      対応内容を一部更新しました。
(2020年3月27日更新)    対応内容を一部更新しました。
(2020年3月10日更新)    対応内容を一部更新しました。 




お客様エリア (東京都港区赤坂5-3-1 赤坂Bizタワー 30階)

2020年2月27日 (木) からお客様エリアを一時閉鎖しています。再開時期は未定です。





  • 石鹸と流水による頻繁な手洗いを含め、自身の衛生管理を社員に推奨しています。 
  • 大人数での打ち合わせを避けること、および、やむを得ず対面での打ち合わせを実施する場合のマスク着用を徹底しています。 
  • 家庭でのこまめな検温を行い、37.5℃以上の発熱、風邪の諸症状がある社員には出社を禁じ、医師の助言を仰ぎ、上司に報告させます。
  • 家族等、社員の身近に感染者または濃厚接触者と認定された方がいる場合は、その旨を上司、人事部に報告させます。
  • 事業所に入るすべての来所者には検温を実施しています。新型コロナウイルス(COVID-19)の兆候がみられる場合には、事業所および関係者の安全を確保するために退所措置を行います。



March 2, 2020
(Last updated : May 25, 2020)

Refinitiv continues to monitor the Coronavirus (COVID-19) outbreak situation and its impact across all the geographies where we operate as part of our comprehensive business continuity plan.   

Our main priority is the health and safety of all our employees while minimising service disruptions to our customers. 

Refinitiv has well-established remote working capabilities which enable our employees to do their work and support customers from anywhere in the world.

In accordance with recent announcements (JP / EN) from the Japanese government, Refinitiv Japan is taking the following measures to protect the health and safety of our employees and customers.

Flexible Work Arrangements 

In principal, all our employees are working remotely from home to minimise the risk of infection. This has taken place in accordance with the preparedness to our well-established remote working capabilities.

Customer Area (30F akasaka Biz Tower 5-3-1 Akasaka, Minato, Tokyo, JAPAN) 

We have decided to close our Customer Area temporarily from Thursday 27-Feb-2020 until further notice. This area contains our seminar, training and meeting rooms for our customers. We have contacted our customers who had meetings scheduled in the Customer Area to notify them of this precautionary closure.


Following our priority to protect the health and safety of our employees and customers, we are conducting meetings remotely either by telephone or video conference. 

We are also refraining from all non-essential business travels.

Other Advisories

We have also advised our staff about the following: 

  • Maintain good personal hygiene at all times including washing hands frequently with soap and water

  • Adopt precautionary measures such as wearing surgical masks when meeting others and avoid large gatherings 

  • Recommend regular temperature taking at home and to seek medical attention and refrain from going to the office, if they are unwell, have any flu–like symptoms or when their temperature is 37.5 °C or above  

  • Notify their manager and Human Resources representative if they or a member of their family is infected, or has had close contact with someone who is/becomes infected

  • People coming into the office - Colleagues, customers and guests may be screened for symptoms by having a remote temperature reading taken. Anyone with signs of COVID-19 symptoms will be asked to leave the office. This is to ensure we keep our workspace safe and secure for everyone.

If you have any questions, please contact your Refinitiv Customer Support or Account Team. We will continue to monitor the developments carefully and will apply government and company guidelines where appropriate to help protect the health and safety of our employees and customers.