In our fight against financial crime, we’ve launched World-Check Customer Risk Screener on the Salesforce AppExchange so that clients can quickly and efficiently on-board new customers and meet Anti-Money Laundering (AML) obligations.
- The World-Check risk intelligence database can now be accessed on the Salesforce AppExchange with the World-Check Customer Risk Screener.
- The risk screener application improves customer workflow and reduces the costs and complexity of client screening, not just at on-boarding but throughout the client management life cycle.
- The move is a further commitment to providing our customers with practical solutions for fighting financial crime.
On 27 March, we held our London Risk & Compliance Summit.
This annual event brought together thought-leaders and practitioners from our financial markets and risk and compliance communities for a full day of interactive discussions, peer networking and sharing of best practice.
I was delighted to be joined on one of our panels — Smarter Humans with Smarter Machines — by Eran Agrios who leads Go To Market for Financial Services Cloud at Salesforce.
The discussion centered around how big data and cloud technologies are driving innovation to simplify regulatory compliance, improve the fight against financial crime and deliver a better customer experience.
The subject matter was highly relevant and timely as earlier in the day we announced that World-Check, our risk intelligence database which helps companies meet their due diligence obligations, can now be accessed on the Salesforce AppExchange with the World-Check Customer Risk Screener.
Client screening process
By way of context, the on-boarding process from the point of lead generation to account opening is critical to the long-term profitability of a customer, but can be long and disintegrated at the best of times.
Added to that, client screening is all too often seen as inefficient and time-consuming, depriving the screening company of revenue for the duration of the screening process and leaving the end customer dissatisfied by the delay and bureaucracy it entails.
And all of this, don’t forget, against the need to be compliant with ever evolving KYC and AML regulation, the breaches of which can be severe.
Fighting financial crime
Our collaboration with Salesforce is significant in two key respects.
Firstly, the World-Check Customer Risk Screener application is designed to improve customer workflow and reduce the costs and complexity of client screening, not just at on-boarding, but throughout every stage of the relationship cycle, all the way from prospective to repeat customers on one of the world’s leading CRM platforms.
This is going to mean a greatly enhanced overall experience for Salesforce’s clients and their customers, so the outlook here is very exciting.
Secondly, the announcement represents a further commitment to providing our customers with practical solutions for fighting financial crime and the devastating effects it has on people around the globe in the form of modern slavery and drug trafficking.
KYC and AML efficiencies
The application will simplify and accelerate the customer due diligence process, connect client account records and reduce significant manual requirements, thereby helping them comply with their Know Your Customer regulations in a more efficient manner.
KYC and AML requirements may be regarded as a burden by some, but they are essential if we are to help rid the world of the scourge of financial crime.
Now launched, the World-Check Customer Risk Screener is available for purchase, and provides access to the World-Check risk intelligence database.
I look forward to hearing your thoughts about it.