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AI and machine learning

Artificial intelligence and machine learning trends are transforming financial services, as revealed in our 2019 survey of global business leaders and data scientists. Discover how AI and ML can and will become an integral part of your business.

Smarter humans. Smarter machines.

The Institute for the Future says that, over the next decade, emerging technologies will underpin the formation of new human-machine partnerships, which will help humans transcend their limitations, enhance daily activities and reset expectations for learning and work. The actualization of smarter humans, smarter machines.

We predict that AI/ML will be the single greatest enabler of competitive advantage in the financial services sector.

Tim Baker

Global Head of Applied Innovation & Refinitiv Labs


In our inaugural Machine Learning Survey, we spoke to 450 financial professionals from around the globe, to understand where the technology is being deployed, as well as the biggest barriers to adoption.

How does your business compare to leading financial institutions and data scientists using AI and ML?

Survey report

Key insights from our 2019 AI & ML global study

Competitive advantage

Barriers to entry have fallen dramatically. Expect a flurry of commercial and product innovation.

Data quality is essential

Unstructured and alternative source data need significant work before their insights are truly reliable.

C-suite vs. data scientists

There is a mismatch between the vision in the boardroom and the reality on the ground.

Survey insights

Business leaders are embracing machine learning

  • 46%
    Deployed in multiple areas and core to business
  • 44%
    Deployed in pockets
  • 10%
    Experimenting with infrastructure & people investment

Innovation labs

Where Refinitiv shapes the future of finance

Refinitiv™ Labs 

Refinitiv™ Labs collaborate with customers around the world to solve big problems and rapidly prototype and validate solutions using data science and lean techniques.

Tim Baker on how AI & Alt Data has Changed Sell Side Research
03:42

Nasdaq #TradeTalks: Tim Baker, Global Head of Refinitiv Labs, on the impact of Alternative Data and AI on sell-side research.

  • Servicing globe's fintech ecosystem, with a lab in every timezone
  • Experts in extracting insight from massive amounts of data    
  • Working with the foundational technologies impacting financial markets